Automate Customer Service Operations with Narrowpath AI Agents
Narrowpath’s AI Agents automate email responses, order & subscription request handling, appointment setting, and more – helping your customer support team tend to 100% of tickets.
- AI Agents
AI Agents for Customer Service
Automate your customer service operations with ‘always-on’ self-learning AI Agents.
HEALTHCARE
workflows
HEALTHCARE
workflows
- Benefits
Deploy your Customer Service AI Agents in 4 Easy Steps
From discovery to going live, your new customer service team can be setup in minutes.
- Step 1
Agent Discovery
Conduct workshop(s) with relevant stakeholders to identify and prioritize use cases and map the requirements
- Step 2
Agent Setup
Develop and launch your first agent with basic logic and integration (process scoping and recording, test dataset of 30-50 examples, baseline agent running and testing with target output mapping)
- Step 3
Agent Training
Test performance and gather feedback from process users (agent optimization up to 80% against expected output, variable-level accuracy measurement and optimization, integrations setup, and feedback API interfacing)
- Step 4
Agent Live
Extend to more workflows and client teams (live and continuous monitoring, human-in-the loop interfacing, node auto-tuning for automated prompt enhancements, >90% accuracy improvement, weekly business logic improvements)
- Benefits
How Narrowpath AI Helps your Customer Service Team
Your customers deserve shorter lead times, prompt responses, and instant case handling – Narrowpath AI Agents can get you there.
24/7
Resolution for Routine Inquiries
60%
Reduction in Inbound tickets
48%
Faster Response Times
- Start Today
Start Building Custom AI Agents to Automate Processes
Join our platform and start building AI agents for various types of automations.