Introduction
These Terms of Use (“Terms”) govern your access to and use of the services and website provided by Narrowpath Strategies SL (“Narrowpath,” “we,” or “us”). By accessing or using our website (nrpath.ai) or any of our services (“Services”), you agree to be bound by these Terms. If you do not agree with these Terms, you should not use our Services. These Terms constitute a binding legal agreement between you (the user of our Services) and Narrowpath Strategies SL.

Age Verification
Our Services are intended for adults only. By using our Services, you affirm that you are at least 18 years old (or the age of majority in your jurisdiction, if higher). We do not knowingly provide services to or collect personal data from individuals under 18. If you are under 18 years of age, you must refrain from using our Services. We reserve the right to terminate any accounts or use of the Services if we discover or suspect that a person under 18 is using them.

Operating Address (Company Information)
Narrowpath Strategies SL is a company registered in Spain (Tax ID/NIF: B22870281). Our registered and operating address is: Calle Laguna Negra, 2, 28905 Getafe, Madrid, Spain. This is our principal place of business and the location from which we operate our Services.

Company Contact Information
If you need to contact us for any reason (including questions or complaints about these Terms or our Services), you can reach us by email at contact@nrpath.ai or by telephone at +34 632 982 259. We will respond to inquiries as promptly as possible.

Description of Services
Narrowpath provides artificial intelligence-based software solutions and related services (“Services”). Our Services may include an online platform and tools that utilize AI to automate tasks, process data, or assist with business processes. The specific features and capabilities of the Services may evolve over time as we improve and update our offerings. We grant you a limited, non-transferable right to access and use the Services for your internal purposes, subject to these Terms and any other agreements you may enter into with Narrowpath (such as a subscription or order form, if applicable).

User Accounts and Security
To use certain features of our Services, you may need to create an account. When you register an account, you agree to provide accurate, current, and complete information and to keep it updated. You are responsible for maintaining the confidentiality of your account credentials (such as usernames and passwords) and for all activities that occur under your account. You must notify us immediately at our contact email if you believe your account has been compromised or accessed without authorization. We are not liable for any loss or damage arising from unauthorized use of your account, and you may be held responsible for losses incurred by us or others due to such unauthorized use.

Acceptable Use of Services
You agree to use our Services only for lawful purposes and in accordance with these Terms. You must not misuse the Services or use them to engage in any activity that is illegal, harmful, or infringes the rights of any third party. In particular, you agree that you will not: (i) use the Services to violate any applicable law or regulation; (ii) upload, transmit, or distribute any viruses, malware, or other harmful code through the Services; (iii) attempt to gain unauthorized access to any accounts, computer systems, or networks associated with the Services (including attempting to breach any security or authentication measures of the platform); (iv) use the Services to harass, defame, threaten, or impersonate any person, or to publish or share any content that is obscene, hateful, or otherwise objectionable; (v) reverse engineer, decompile, or disassemble any aspect of our software or Services, nor attempt to derive the source code or underlying ideas or algorithms of the Services except as permitted by law; or (vi) resell or sublicense the Services to third parties without our prior written permission. We reserve the right to monitor use of the Services for compliance with these Terms and to suspend or terminate your access if we suspect any violation.

User Data and Privacy
When using our Services, you may provide data, content, or other materials (“User Data”). You retain any ownership rights you have in the User Data you submit to the Services. By providing User Data, you grant Narrowpath a non-exclusive, worldwide, royalty-free license to use, process, host, and display that data solely for the purpose of providing and improving the Services and as otherwise permitted by our Privacy Policy. You are responsible for ensuring that any User Data you provide does not violate any laws or third-party rights (such as intellectual property or privacy rights). We will handle any personal information included in User Data in accordance with our Privacy Policy and applicable data protection laws.

Fees and Payment
If any of our Services are offered for a fee or under a subscription, you agree to pay all applicable charges as described at the time of purchase or signup. Prices and payment terms will be specified through our website or in a separate order or contract. Unless otherwise stated, fees are listed in Euro (EUR) and are exclusive of any taxes (such as VAT) that may apply. You are responsible for any taxes or duties payable in connection with your purchase of the Services. Payments must be made on time and via the approved payment methods. If you provide payment information (such as credit card details), you represent and warrant that you are authorized to use the payment method and you authorize us (or our third-party payment processor) to charge the full amount due for your subscription or purchase. In the event of late payment or non-payment, we may suspend or terminate your access to the paid Services after providing notice and an opportunity to cure the failure to pay, as required by law or any agreement with you. We reserve the right to change our fees or introduce new fees for the Services; however, we will provide advance notice of any fee changes, and any such changes will not apply retroactively.

Refund Policy
We want you to be satisfied with our Services. If you experience any issues or if the Services do not perform as described, please contact us to discuss the problem. We will review requests for refunds or credits on a case-by-case basis. If a billing error occurs or if you were charged for Services that were not provided as promised, we will correct the error or issue an appropriate refund. In situations where a refund is warranted (for example, if you cancel a subscription within a short period after signing up or if the Service is unusable due to issues on our end), we may provide a full or pro-rated refund at our discretion, in accordance with applicable law. Refunds will generally be made using the same payment method you originally used. Nothing in these Terms limits any rights you may have under consumer protection laws to obtain a refund or other remedy, where mandated by law. (For example, if applicable law grants a right of withdrawal or cancellation for certain online purchases within a specified cooling-off period, we will honor such rights as required by law.)

Intellectual Property Rights
All content and materials included in or provided through our Services, including but not limited to software, code, algorithms, text, graphics, logos, trademarks, images, and any documentation (“Narrowpath Content”), are the property of Narrowpath Strategies SL or its licensors and are protected by intellectual property laws. Narrowpath retains all rights, title, and interest in and to the Services and Narrowpath Content. We grant you a limited, non-exclusive, non-transferable license to use the Narrowpath Content and Services for your personal or internal business use, solely as necessary to use the Services in accordance with these Terms. Restrictions: Except as expressly permitted by us, you may not copy, modify, distribute, sell, lease, loan, or create derivative works from the Services or any Narrowpath Content. You also may not remove or alter any copyright, trademark, or other proprietary rights notices on any Narrowpath Content. All trademarks, logos, or service marks displayed on our Services are the registered or unregistered property of Narrowpath or third parties. Use of these marks is not permitted without prior written permission from the respective owner.
User Feedback: If you submit suggestions, ideas, or feedback to us about our Services (“Feedback”), you acknowledge that such Feedback is provided voluntarily and that we are free to use, disclose, and implement the Feedback as we see fit, without any obligation or compensation to you.

Privacy and Data Protection
Your privacy is important to us. Our Privacy Policy (available separately) explains how we collect, use, and protect your personal data when you use our Services or contact us. By using our Services, you agree that we can process your information in accordance with our Privacy Policy. We comply with applicable data protection laws, including the EU General Data Protection Regulation (GDPR), regarding the handling of personal data. In summary, we only collect the minimum personal information necessary to provide and improve our Services (such as information you submit via our contact form and basic analytics via cookies, as detailed in the Privacy Policy). We do not sell your personal data to third parties. For full details on how we manage user information, please refer to the Privacy Policy. If you have questions about your data or wish to exercise any of your data protection rights, you can contact us as described in that policy or using the contact information provided in these Terms.

Termination of Services
You may stop using our Services at any time. If you have an account, you may terminate it by following any account cancellation procedures on our site or by contacting us. We may terminate or suspend your access to the Services (or terminate these Terms with respect to you) at any time if: (i) you breach any provision of these Terms; (ii) we are required to do so by law (for example, if providing the Service to you becomes unlawful); or (iii) we discontinue the Service entirely. In most cases, if we intend to terminate or suspend your access for a violation of these Terms, we will provide you with notice of the violation and an opportunity to cure it, though we are not required to do so if the violation is serious or ongoing. If your account or access is terminated (by you or by us), you will lose access to any information or data stored in your account, and we may delete such data from our systems in accordance with our data retention practices (as permitted by law and our Privacy Policy). Sections of these Terms that by their nature should survive termination (such as provisions on intellectual property, warranties, liability, and dispute resolution) will remain in effect even after termination.

Disclaimer of Warranties
Use at Your Own Risk: Our Services are provided on an “as is” and “as available” basis. To the maximum extent permitted by law, Narrowpath disclaims all warranties, whether express, implied, or statutory, regarding the Services and any results obtained from using the Services. This includes, but is not limited to, any implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, title, or non-infringement.
No Guarantee of Error-Free Operation: We do not guarantee that the Services will be uninterrupted, timely, secure, or error-free. While we strive to maintain the reliability and availability of our Services, we make no warranty that any defects or errors will be corrected or that the Services will meet your expectations.
No Advice or Endorsement: Any information or content made available by Narrowpath (for example, through AI-driven outputs or automation suggestions) is for general informational purposes. We do not warrant or guarantee the accuracy, completeness, or usefulness of any information provided via the Services. You acknowledge that any reliance on information obtained through the Services is at your own discretion and risk.
Some jurisdictions do not allow the exclusion of certain warranties, so some of the above disclaimers may not apply to you. In such cases, the warranties are limited to the minimum extent required by applicable law.

Limitation of Liability
To the fullest extent permitted by applicable law, Narrowpath Strategies SL and its affiliates, officers, employees, and agents shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, or any loss of profits, revenue, data, or use, arising out of or relating to your access to or use of (or inability to use) the Services. This limitation applies whether the claim is based in contract, tort (including negligence), strict liability, or any other legal theory, and even if we have been advised of the possibility of such damages.
To the fullest extent permitted by law, our total cumulative liability to you for any claims arising out of or relating to these Terms or the use of the Services shall not exceed the amount actually paid by you to Narrowpath for the specific Service in question in the twelve (12) months immediately preceding the event giving rise to the claim. If you have not paid any amount to us (for example, if you use free features of the website), our liability will be zero to the extent allowed by law.
Exceptions: Nothing in these Terms limits or excludes our liability for gross negligence, willful misconduct, fraud, or any other liability that cannot be limited or excluded under applicable law (such as death or personal injury caused by our negligence). Additionally, the limitations above are subject to any consumer rights under law; if you are using the Services as a consumer, you may have certain remedies available under local law that are not waived by these Terms. In any case, you agree that our liability will be limited to the greatest extent permitted by law.

Indemnification
You agree to indemnify, defend, and hold harmless Narrowpath Strategies SL and its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable legal fees) that arise out of or relate to: (i) your violation of these Terms; (ii) your use of the Services in violation of any law or regulation or any infringement of third-party rights in connection with your use of the Services; or (iii) any content or data that you submit or transmit through the Services (including any claim that such content violates or misappropriates the rights of a third party or has caused damage to a third party). We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with us in defending such matter. This indemnification obligation will survive the termination of your use of the Services or these Terms.

Dispute Resolution and Governing Law
We encourage you to contact us first to attempt to resolve any concerns or disputes regarding our Services. In the event that any dispute cannot be resolved amicably, the following provisions will apply.
Governing Law: These Terms and any dispute or claim arising out of or in connection with these Terms or your use of the Services shall be governed by and construed in accordance with the laws of Spain, without regard to its conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods (CISG) does not apply to these Terms.
Jurisdiction: You and Narrowpath agree that all legal actions or proceedings arising out of or relating to these Terms or the Services shall be brought exclusively in the competent courts of Madrid, Spain, unless another jurisdiction is mandatorily required by applicable law (for example, certain consumer protection laws might allow consumers to bring claims in the courts of their country of residence). By agreeing to these Terms, you consent to the personal jurisdiction of these courts and waive any objections (such as objections based on inconvenience) to the exercise of jurisdiction by those courts.
Injunctive Relief: Notwithstanding the above, you acknowledge that unauthorized use of our Services or infringement of our intellectual property may cause irreparable harm to Narrowpath for which monetary damages would be insufficient. In such cases, we may seek injunctive or equitable relief in any court of competent jurisdiction to stop or prevent such unauthorized use or infringement, in addition to any other remedies available at law.

Changes to These Terms
Narrowpath reserves the right to modify or update these Terms from time to time. If we make material changes, we will notify users by posting the updated Terms on our website and updating the “Last Updated” date at the top, and/or by sending a notice via email or through the Service (if we have your contact information and if required by law). It is your responsibility to review these Terms periodically for any changes. Your continued use of the Services after any modifications to the Terms have been posted constitutes your acceptance of those changes. If you do not agree to a change in the Terms, you must stop using the Services. No amendment or modification of these Terms will apply to any dispute between you and us that arose prior to the effective date of the amendment.

Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision will be enforced to the maximum extent permissible, and the remaining provisions of these Terms will remain in full force and effect. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision in that or any other instance.

Entire Agreement
These Terms (along with any additional agreements such as an order form, and our Privacy Policy) constitute the entire agreement between you and Narrowpath Strategies SL regarding your use of the Services, and supersede any prior or contemporaneous agreements, communications, and understandings, whether written or oral, relating to the subject matter of these Terms. In case of any conflict between these Terms and any service-specific terms or agreements (for example, a separate license or contract for paid Services), the service-specific terms will govern to the extent of the conflict.

Company Contact Information (Reiterated)
For any questions, concerns, or feedback regarding these Terms or the Services, please contact us at contact@nrpath.ai or call +34 632 982 259. You may also send correspondence to our operating address provided above. We value communication with our users and will do our best to address your inquiry promptly.